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MISCONCEPTION No.1: "Should I wait as long as possible before having my carpet cleaned"
No. Dirt is an abrasive, like sandpaper. Every time you step on your carpet, you grind dirt into the carpet fibres. This cuts your carpet. Just as if you had used a knife. This cutting causes your carpet to wear out faster. A dirty carpet will not last as long as a clean carpet. While vacuuming helps, by itself, it’s simply not enough. The longer you wait to have your carpet cleaned, the more damage you do to your carpet and the faster it wears out.
MISCONCEPTION No.2 : "The only reason to clean my carpet is to make it look clean"
No. As you probably know, outdoor air contains pollens, fungus, bacteria, air pollution, cigarette smoke, car exhaust – and hundreds of other chemicals. When you come into your home, you carry those pollens, bacteria and chemicals in your hair and on your skin, clothing and shoes. Not surprisingly, all those chemicals and toxins wind up in your carpet.
MISCONCEPTION No.3: "Any honest carpet cleaning company should be able to give me an exact price quote over the telephone".
I wish this were true, but it isn’t. Honest, reputable carpet cleaning companies almost never price over the phone for carpet cleaning. Nor would they ‘price-by-the-room’.
Instead, professional carpet cleaning is usually priced by square foot (or for the metric people per 30 CM2). But cleaning is not priced just on the size alone. To give you an idea of how we estimate the cost of cleaning, here are three other things we consider before we give you the price:
First, the type of carpet. Certain types of carpet are harder to clean than other types. But more importantly some carpets can not be wet cleaned! You can only tell which they are by seeing the underside of the carpet – try doing that over the phone!
Second, the age of the carpet and the amount of soiling. Carpet that hasn’t been cleaned for ten years will take longer to clean than a carpet that we cleaned within the last six months.
Third, the amount of furniture we have to move. If you move your furniture, you’ll save money.
So remember if you’d like me to tell you the exact cost of cleaning your carpet, I need to know the exact number of square feet that you want cleaned - plus carpets type, it's approximate age, the amount of soil on it and the amount of furniture to be moved or cleaned around. Not as easy as some would make you believe - is it?.
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